Booking, payment & cancellation
The same terms our travel leaders follow on every trip — nothing hidden, nothing softened.
How booking works
No app, no account — the whole process happens on WhatsApp, the way our travellers already talk to us.
Send us an enquiry on WhatsApp
We share the full itinerary
Our team calls within minutes to walk you through it
We send trip photos and videos so you know what to expect
Your details and traveller count are saved against your booking
Booking is confirmed once the advance is paid — you'll get a confirmation message and invoice
Documents required at booking: Aadhar card (please carry the original).
Payment terms
A small advance confirms your seat; the rest is settled with your trip leaders on the road.
Advance / token
30%
30% of the trip cost, as a token/advance amount
Remaining balance
70%
Collected by the trip leaders after departure, during the trip
Accepted methods
- Online — preferred for the advance payment
- Cash — accepted during the trip, and rarely at the office for an advance
After paying the advance, please send a screenshot of the payment as confirmation.
Cancellation & rescheduling
We don't run a cancellation policy — we reschedule instead, so a genuine emergency never means losing your trip.
Cancellation
We do not operate a cancellation policy. In a genuine emergency, we can reschedule your trip instead — just let the team know at least 2 days before departure.
Trip guarantee
Deccan Tours does not cancel a confirmed trip, even for a single traveller, unless it's a natural calamity — in which case we offer a reschedule.
Date change
- Allowed up to 2 times, subject to availability.
- The same fee applies — no additional charge for rescheduling.
- Contact the Deccan Tours team directly to arrange a new date, subject to availability.
General FAQ
Do you offer group discounts?+
Talk to our team on WhatsApp — group pricing is handled directly with a salesperson.
Can I pay in instalments or EMI?+
No — only the advance payment followed by the remaining balance during the trip.
How do I contact Deccan Tours for support?+
WhatsApp is the fastest way to reach our customer care team.
Is it safe to book through WhatsApp?+
Yes. We provide an invoice as payment proof and add you to the trip group once your advance and form are received. You can also check our active Instagram and Facebook pages.
What happens if I miss the pickup point?+
Head to the next pickup point along the route. If you can't catch the bus at all, contact our customer care for further options.
Are your trips suitable for senior citizens?+
Yes — our pace and itineraries are designed to comfortably include seniors and children alike.